IT Support Hampshire
Net Primates provides trusted IT support for businesses across Hampshire. Based just outside Southampton, we’re ideally positioned to deliver fast, reliable onsite and remote IT support to organisations throughout the county, from Winchester and Andover to Basingstoke, Portsmouth, and beyond.
IT Support for Hampshire Businesses
Hampshire businesses face a mix of challenges, juggling growth aspirations, finances, and increasing tech complexity, while also facing the pressure of staying secure, connected, and productive. Whether you’re expanding your team, supporting remote workers, or relying on multiple systems to run your operations, reliable IT support is essential.
We provide both co-managed IT support, working alongside your in-house team, and fully outsourced support for businesses that want complete peace of mind. Our services cover everything from server, desktop and laptop sales, support and management, to remote network monitoring, broadband installation, and full IT infrastructure projects.
We also deliver routine maintenance, secure backups, cybersecurity, remote worker VPNs, and email and website support, helping Hampshire organisations stay efficient, resilient, and future-ready.
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Our IT Services
Business IT Support
Our fully managed IT services give businesses in Hampshire reliable, responsive support for everyday operations and long-term growth. From troubleshooting issues to proactive monitoring, we act as your IT partner, delivering consultancy and hands-on help to keep your business running smoothly.
Backup & Data Recovery
We help businesses protect critical data and ensure continuity with tailored backup and recovery solutions. From automated secure backups to fast restoration after an incident, we provide peace of mind that your data is safe, accessible, and recoverable when you need it most.
IT Consultancy
Our IT consultancy services provide strategic guidance and second opinions on your technology investments. We help companies across Hampshire make informed decisions that align IT with business goals, reduce risk, and deliver long-term value — ensuring you get the most from your IT budget.
It’s our passion to help businesses like yours achieve more and work at a consistently high level of productivity, using technology as an aid – not a hindrance.
Our customer base is varied and spread far and wide – if you’ve got a problem, we’ve likely seen it before. The Net Primates team think outside of the box to create tailored IT solutions that are optimised for your workplace and operations. And most importantly, you’re kept in the loop at every stage of the process.
As technology continues to evolve, we understand it’s critical to stay ahead of the curve. We’ve expanded our skillset and services continuously since 2005 to ensure our clients benefit from only the highest level of knowledge and experience to keep them best protected.
Connectivity Services
Reliable, business-grade connectivity is essential for Hampshire organisations that depend on cloud systems, online collaboration, and smooth communication across teams. Whether you’re supporting remote workers, running multiple sites, or simply need consistent high-speed access to keep daily operations moving, strong connectivity underpins many parts of your business.
We help Hampshire businesses build secure, scalable networks that grow with them, from fast, resilient broadband installations to secure VPNs that keep remote teams safely connected to internal systems. For multi-site organisations, we design and manage scalable connectivity solutions that keep every location working seamlessly together.
Our services include network setup, configuration, monitoring, and ongoing optimisation, ensuring your systems remain stable, secure, and ready for the demands of modern working. With proactive support and expert design, we help you stay connected, productive, and fully equipped for the needs of your business.
Cyber Security Services
As cyber threats continue to grow in scale and sophistication, Hampshire businesses need protection they can rely on. At Net Primates, we provide comprehensive, business-focused cyber security designed to help keep your organisation secure, resilient, and prepared for modern risks.
Our approach combines proactive threat monitoring, rapid incident response, and tailored security strategies to reduce downtime, help to safeguard sensitive data, and strengthen your system defences against evolving attacks. We work closely with Hampshire organisations to improve their defences through advanced tools, secure configurations, and regular reviews of their IT environment.
Human error remains one of the biggest security risks, which is why we also deliver Cyber Security Awareness Seminars across Hampshire. These sessions help teams spot threats early, understand best practices, and ingrain best practices.
With Net Primates, you gain a trusted partner committed to keeping your business safe, informed, and cyber-resilient.
Co-Managed IT Support
Co-managed IT support is designed for Hampshire businesses that already have internal IT resources but want additional expertise, capacity or specialist support. Rather than replacing your in-house team, we work alongside them as a trusted partner, providing extra skills, tools and insight where needed.
This flexible model allows your internal IT staff to retain control of day-to-day operations, while we support with areas such as advanced cyber security, infrastructure projects, and monitoring. By collaborating closely and sharing knowledge, co-managed IT support strengthens your overall IT capability, improves resilience, and ensures your systems continue to support business growth without overstretching your internal team.
IT Support Across Hampshire
Net Primates provides reliable, responsive IT support to businesses across Hampshire, supporting organisations of all sizes throughout the county. From Winchester and Basingstoke to Portsmouth, Andover, Eastleigh, and the New Forest, we deliver consistent IT services tailored to local business needs.
Our location allows us to offer both remote and on-site support, ensuring issues are resolved quickly and disruption is kept to a minimum. Whether you operate from a single office or across multiple sites, you benefit from the same high standard of service, clear communication, and dependable response times.
By combining local knowledge with a proactive approach to IT management, we help Hampshire businesses stay productive, secure, and confident that expert support is always close at hand.
We also cover:
What our customers say
Talk to a specialist now
If you’re looking for reliable IT support, secure connectivity, or trusted cyber security expertise across Hampshire, our team is here to help. Speak directly with an experienced specialist to discuss your requirements and explore solutions tailored to your business.
Call us, email us, or pop in for a chat today.
Frequently Asked Questions
What areas of Hampshire do you cover for IT support?
We provide IT support to businesses right across Hampshire, including Winchester, Southampton, Portsmouth, Basingstoke, Andover, Eastleigh, and the New Forest. Our engineers offer both onsite and remote support, ensuring rapid response wherever your business is based.
Do you offer both managed and co-managed IT services?
Yes. We support companies that want to fully outsource IT management as well as those with in-house teams needing additional expertise. Our flexible approach allows Hampshire businesses to choose the right balance of control and external support.
What makes Net Primates different from other IT companies in Hampshire?
Our focus is on proactive maintenance, security-first solutions, and long-term partnerships. We don’t just fix issues, we prevent them, helping Hampshire businesses stay productive and protected with forward-thinking IT strategies and trusted local engineers.
How do you keep business data secure?
Data protection is central to every service we offer. We combine secure cloud storage, encrypted backups, multi-factor authentication, and 24/7 monitoring to safeguard your systems. We also run Cyber Security Awareness Training for staff across Hampshire businesses.
How much does IT support for Hampshire businesses cost?
Pricing depends on the level of support required, from ad-hoc assistance to fully managed packages. We tailor each plan to your business size, systems, and goals, ensuring you only pay for what you actually need.
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