News

We understand that every business, particularly during a pandemic, has a raft of issues to deal with on a weekly / …

IT Consultancy is the proactive element of IT Support, and is essential for any business that wants to transition to …

Hackers continue to take cyber-attacks to new levels by successfully targeting a large IT company that specialises in security.  Global software company Kaseya may …

We’ve written about Colleague Impersonation before and are now pleased to announce that Rupert’s produced a bitesized video giving plenty of useful information. …

Sound IT Security and IT Systems are vital for any business but particularly those that deal with the types of personal data cyber criminals crave; think bank details, …

Last year the National Cyber Security Centre and the City of London Police set up an email reporting tool; it’s been used …

We all love to write testimonials almost as much as we love to receive them. Testimonials are to the B2B world what …

In January we wrote about TBRs (Technology Business Reviews) and how they provide vital benefits to business. Almost half a year on …

Email ‘Phishing’ has been around as long as email has been with us. How many of us are old enough to remember emails …

We live in an era where there is pressure to share. We’re encouraged to have our profiles on LinkedIn, to promote …

Q: What do Magician’s and IT Specialists have in common?  A: More than you think!  Net Primates have joined forces …

Whilst your router may be working ‘perfectly well’, in reality you may be suffering from unnecessarily slow connectivity.   If your router is coming …

Not to be outdone by Netflix we’ve released our own box set of mini-videos. Designed for business owners, our aim is to …

We spend so much time explaining the woes of IT Security (without it the best IT kit can be deemed useless). But we …

Ransomware is evolving.   Fraudsters have now invented Extortionware.  Hackers have realised that if they encrypt files and demand a ransom, there is a risk …

We’ve recently heard about an Influencer who had their password hacked. They were then held to ransom, didn’t pay up, …

Who doesn’t love a sandwich – Hackers for a start!  Unfortunately, ‘123456’, children’s names and football clubs are STILL the most …

In our last blog we talked about the security implications of remote working when temporary measures are used, such as …

As we start to emerge from the third national lockdown since this time last year, we’re alarmed to see many businesses still using …

This time last year we wrote about the importance of Multi Factor Authentication (MFA), alongside other IT security measures. We explained how, together …

We don’t want anyone to spend time worrying about IT Security, BUT we do want you to be armed with …

Whether your calendar of preference is electronic or paper-based please make sure that you note down warranty expiration dates of …

We’re delighted to announce the release of our new ‘IT & Cyber Security Tips’ video library.   Designed to give you easy access …

How well are you and your team connected?  If you, or any particular members of staff, are experiencing internet connectivity …

Congratulations and well done to our Technical Director, Rupert Walmsley, on being awarded Connectwise ‘Manage Certified Professional’ status.   In order to receive …

Technology Business Reviews are meetings held to determine what technology is needed within a business, aiding it to function effectively …

Last year, around this time, we made predictions for 2020.   As we gazed into our IT-focused crystal ball little could …

Losing customer data is highly embarrassing for organisations and could lead to irreparable reputational damage and a crippling fine from the Information Commissioner’s Office …

2020 has been challenging for most, but particularly harsh for some families who are facing unexpected poverty. Christmas will be very different for many. Children …

Whilst Net Primates are a business IT provider we want you to adopt great IT Security practices whether at work or at play. Frankly, …

Net Primates services are closing for Christmas on Thursday 24th December at 5pm, reopening on Monday 4th January at 9am. …

Whilst this year has certainly not been ‘normal’, letting your customers know about potential Christmas closures is as important as …

We appreciate that having an ‘IT Performance & Cyber Security Review’ may not sound like the most exciting element of your working life… …

Before 23rd March it’s fair to say that many hadn’t heard of, let alone used, Microsoft Teams. Upon the Government’s announcement …

Beware of Social Engineering!   In the context of business cyber security, social engineering is the manipulation of people (mainly employees) …

As a Director of a Limited Company are you aware that your email signature needs to contain your company name and registered address? And, did …

What is Zero Day Malware and what do you need to do about it?  Malware is any malicious software, designed specifically …

Following your feedback, we’ve streamlined the Net Primates support system, making it easier for support tickets to be raised, approved and …

Some of you will be familiar with VPN, others not so.  If you fall in to the latter category, read …

Statistics surrounding Cyberattacks are eye-watering. You’ve only got to look at your ‘junk mail’ to see how many emails are sent with …

Over the last few weeks, we’ve mentioned Shadow IT in its various guises, including cloud-based, software downloads and personal devices.  As a recap, Shadow IT …

Is your organisation changing to cater for new market conditions?  If ‘yes’ we’d recommend that you update your IT Strategy as soon …

Can’t find the font you need? Download it – for FREE! Need to edit a video to send to customers – …

The beauty of Pick & Mix is that you can choose a variety of different items, in the quantities that …

Many of us will be familiar with the TV ad that tells parents not to leave kids to their own …

Is your organisation making a permanent transition to more remote working?  If so, do you need to consider alternative network arrangements?   Whilst your network …

Whilst your organisation may have several team members furloughed, the same cannot be said for IT kit.   Whether PCs, Laptops and Servers …

We recently touched on the potential security threat of Customer Relationship Management (CRM) when used as ‘Shadow IT’. As one of the main culprits …

Harrison Clarke Chartered Surveyors receive IT support from Net Primates. We recently caught up with owner, Tim Clarke… What do …

Shadow IT sounds malicious. But for once we’re not talking about criminal activity, but instead, the actions of often well-meaning employees.  Cloud services are those internet-based …

We’re delighted to announce that the Net Primates Cyber Essentials Plus accreditation has been renewed for the second year running.   Regrettably, our accreditation …

Hampshire-based accountancy practice, David Tilsley Limited, receive IT support from Net Primates. We recently caught up with owner, David Tilsley, to find out more…  …

Usually, at this time of year, we would be talking about holiday season and how to prepare for it. This is …

Over the last couple of months Cyber Attacks have increased dramatically. Many of the ‘Big Boys’ have been hit. Just …

If your premises are empty it may be the ideal opportunity to get all those IT issues sorted out.   Email migrations  …

We regularly provide IT information on the issues that we feel are vital for the success of businesses. As IT security, and the …

Are you ready for the New Normal?  We keep hearing about this ‘new normal’. Whilst the phrase may be jarring, we can’t …

Microsoft have just embarked on a renaming exercise. There have been NO changes to their products, but the product names have changed. It will be interesting to …

In January we reinforced the necessity to have an IT Strategy in place and recent events have demonstrated just how vital this is.   No one could …

If you’ve recently had to swiftly decamp from work to home, have your backup systems accompanied you? Now is the time to check – don’t leave …

The Covid-19 pandemic crisis that we find ourselves in has brought the unscrupulous nature of Cybercrimals to the fore once again. Whilst the …

Businesses all over the world are adapting to the COVID-19 pandemic, and one of the many changes the UK Government …

Follow the FBI’s updated security statistics for 2019 Alarming figures have been released by the FBI, indicating the sharp rise …

We’re sorry to announce that we’ve taken the decision to cancel our next Cyber Security Awareness Seminar, due to take …

Net Primates have been working hard over the last couple of weeks to assist customers prepare for the impact the …

Q1 of 2020 has shown the highest numbers of Net Primates clients choosing to protect their Office 365 email accounts …

We wouldn’t recommend that anyone buys cheap IT kit, but spending less is not always a bad thing. It is …

Need IT kit that is up to the job? Ask Net Primates.   As HP Gold Partners we’ve been endorsed as …

Steve is never happier than when he’s surrounded by boxes of shiny, new network equipment. Installing said network and documenting …

Use the features of Office 365 Enhanced for your benefit and maximise the impact on your business…  Microsoft Office 365 is a …

Net Primates were pleased to deliver our first CyberSecurity Seminar of 2020 today at Agora 3‘s lovely facilities in Totton, …

Multi Factor Authentication (MFA) adds an additional layer of security to your Office 365 accounts.  Used alongside a stringent Password …

We recently heard from a local Financial Director who’d had their Office 365 email compromised. This allowed an unscrupulous cybercriminal …

Cyber Security MUST be a core focus for you during 2020.   88% of organisations saw email-based spoofing of business partners or vendors, and …

Did you avoid downtime and maintain business efficiency, or did you suffer from lack of kit, unexpected expenditure and emergencies?  …

Are you flummoxed by Firewalls, flustered by Phishing and mixed up about Malware? Here are some of the most commonly used terms.   If …

We all receive constant reminders of how many shopping days there are left until Christmas, but how about IT days? …

The Net Primates office is closing for Christmas on Tuesday 24th December at 5pm, reopening on Thursday 2nd January at …

As we look into our crystal ball we have a pretty clear idea of the trajectory of travel for IT in 2020… …

We’d like to thank all our loyal customers for supporting Net Primates during our strongest year ever! We’ve taken on …

The top 3 IT industry developments that have impacted businesses are:  The adoption  and  utilisation  of Microsoft Office 365   An …

How long is it since you took a cold, hard look at your IT Security?  When did your organisation last …

Yes, we know IT security is not the sexiest of subjects, but it is a hot topic (or at least …

Small businesses are a prime target for unscrupulous hackers. Here’s why…  The national news features stories of BIG security breaches …

Cyber Attacks on individuals and small businesses are increasing with alarming regularity – most of us will know someone who has …

Question: Why is £9,900 a magic number for email fraudsters? Answer: Because they know that anything over £10k will be flagged …

Are your staff in the habit of engaging in horseplay around the premises, mimicking each other’s voices and mannerisms? Whilst this …

Question: What do ‘12345’ and ‘Password’ have in common? Answer: They are the two most common passwords used online.  Yes, we …

Morwenna is the Net Primates Office Administrator. If you need to telephone us, you’ll be greeted by Morwenna who can create or update your support …

You could well have heard about the Government’s ‘Cyber Essentials’ accreditation.   The Government’s National Cyber Security Centre (NCSC) promotes Cyber Essentials accreditation …

We recently told you about our new Professional Services Automation (PSA) system – ‘Connectwise Manage’ being introduced at Net Primates to help …

Jon Procter has been a highly valued team member since 2015. Mostly involved in undertaking project work, Jon has been …

In September we spoke about how vital it is to prepare for a new member of staff in our ‘Is your team …

Find out about new services to help your business… Microsoft Office 365 is a comprehensive suite of complementary applications as …

There are always many ways that we can achieve our goals. Some may seem more exciting than others but may …

“Steve, Rupert and the team at Net Primates have been a source of fantastic support to our business. They are …

Do you know a business with 5-25 staff that you feel would benefit from the Net Primates treatment?  The sorts of things to to listen …

Net Primates are pleased to announce the launch of our new company logo and colour scheme, which represents the services …

Never let it be said that the grass grows under Steve’s and Rupert’s feet! Net Primates Managing Director, Steve Cole …

What’s the significance of January 14th 2020?  We’re afraid that it’s nothing to get overly excited about, but it is important …

“The Net Primates team have supported my photography studio business – The Photo Rooms, in Southampton since start up in …

Microsoft Office is an extremely strong platform for small businesses and one which we fully endorse and support here at Net …

Whilst you may talk to the business owner who dusts off their ancient, trusty PC without issue, or you’ve heard …

The primary Net Primates focus into 2019 continues to be security.  That doesn’t mean that we’re not covering all the …

How are those resolutions going? Still going strong?  One resolution that we’d urge you to make (and keep), if you …

We all receive constant reminders of how many shopping days there are left until Christmas, but how about IT days? …

The Net Primates office is closing for Christmas on Friday 21st December at 5pm, reopening on Wednesday 2nd January at …

“When I am away it is reassuring to know that my staff can pick up the phone and call the Net …

For those of you with Microsoft Office 365 you may have already migrated your mailbox, but what if you haven’t? …

Want to understand your Algorithm from your Antivirus and your Cookies from your Cache???  Just ask us what you need …

We recently mentioned how internet speeds can be unnecessarily slow, and how these can be improved. But what if your …

Does the mention of an IT strategy fill you with doom and dread? Please don’t let it – it’s really …

Chris is passionate about IT, always quick to find the best solution to the latest IT dilemma. He joins Net …

“We’ve worked with Rupert and the team for many years and are very grateful for the skills and expertise that …

Billed by Microsoft as ‘Your mobile, intelligent intranet’ here we give an overview of Sharepoint and how you could use …

Slow internet speeds can cause one of two things – sleep or sheer anger! Either is not great for productivity …

As we chase our tails, completing the day job, marketing the company, strategising for the future, etc, etc it’s often …

Customer reviews are the opportunity to:  Discuss any anticipated changes to your business in the forthcoming year. Are you looking …

Sarah joins Net Primates as our Customer Service & Admin Coordinator. Having worked within big brands such as Cisco and …

“When Loretto and I first established Belvoir Southampton, Rupert gave us excellent IT advice and support and this has continued …

So, you’re confident that your organisation is not at risk of cyber attach. All your machines have anti-virus software, you’ve …

As subscribers to Microsoft Office 365 some of you will already be using the Planner app, but for those that …

Now that we’re in the midst of the summer holidays most businesses will have staff disappearing for a week or …

Installing ‘plugins’ or ‘extensions’ into our internet browsers can seem like a good idea at the time. We’re told that …

On 3rd April 2018 Net Primates has officially incorporated local IT specialists, ITC. ITC was formed in 1998 to offer …

We are really pleased to have been able to make a cash donation of £1,000 to help the great work …

We are really pleased to have been able to make a donation to help the Ronald McDonald House Southampton. They …

In May, Net Primates were commissioned with providing shoreside connectivity support to Royal Caribbean’s Harmony of the Seas.

After a successful project back in November 2014 welcoming Royal Caribbean’s Quantum of the Seas® to Southampton, Net Primates was given …

Sometimes things do go wrong and if they do we want to keep our customers up to date with what …