02381 800 800
News
Joining us in May as an IT Support Engineer, Kiran will be supporting you with your IT issues including: Solving …
For several years we’ve been delighted to supply Phase 3 Plastics of Southampton with IT Support. Managing Director, Terry Lucas, …
Keeping up with current affairs is yet another task that cybercriminals are good at. Knowing what is in the headlines …
Microsoft Teams has come on in leaps and bounds since the start of the pandemic. As we’ve reported previously, Microsoft …
Regrettably, having cyber security products in place does not guarantee you won’t be hit by a cyberattack. Yes, cyber security …
Family run, Nott Office, was established in 1924. Originally carrying out shopfitting, today they provide bespoke office furniture and create …
Despite the pandemic feeling as if it’s all but over in the UK, the supply of IT kit is still …
We’re delighted to welcome Becky to the Net Primates team. Becky joined us on 4th April as chief ringmaster and …
Without meaning to sound dramatic, reusing passwords could lead to massive problems within your organisation. Whilst changing and remembering passwords …
As is usual with sensitive case studies, we’re not in a position to share confidential information, but we can demonstrate …
Has your business IT changed since the Covid-19 pandemic hit us just over two years ago? If your business model …
It’s not every day (or ever) that you hear IT being compared with cars, but we’re going to give it …
Nothing stands still, particularly in the world of IT and you’ll soon be seeing changes offered by Net Primates. As …
As working patterns return to some sort of normal, it’s worth us mentioning holiday planning as we near the Easter …
Our Technical Director, Rupert Walmsley, has put together a short video detailing what to do if your password is lost …
Cyber Resilience sits alongside Cyber Security; Cyber Security protects, Cyber Resilience kicks in if an attack occurs. It’s now widely …
Many of us will have heard about the recent ransomware attack on KP Snacks? Why did we hear about it? …
Not sure how to plan against a cyberattack… think fire prevention. All UK-based organisations will have fire safety precautions in …
Whatever your views on social media, be warned that it can lure us into a false sense that we’re sharing …
Here we examine the big IT issues of 2021 and how they could impact business in 2022. We review the …
Do you have your IT strategy and plan in place for 2022? If not, we’d recommend you make one – …
It’s that time of year again. Make sure you let your customers aware of any Christmas closures. If you need …
Net Primates services are closing for Christmas on Friday 24th December at 5pm, reopening on Tuesday 4th January at 9am. During this …
Too often we assume our software isn’t up to the job and seek pastures new. But the grass isn’t always …
Our final video in the ‘Remote Working Considerations for Business Owners’ series concentrates on the slightly softer side of remote working where …
It’s probably fair to suggest that most businesses start off carrying out their own IT. Sole traders / lone directors will …
We’ve heard a lot about ‘water cooler chats’ since office working was reduced; many feel that these impromptu discussions have a positive impact …
Remote working has brought significant additional risk to the Cyber Security of businesses and organisations. Our Technical Director, Rupert Walmsley has produced …
Small businesses are easy pickings for cybercriminals. Whilst we hear the stories about big businesses being attacked it’s easy to forget …
Within our blogs we aim to educate and inform. With cyberattacks constantly on the rise we feel obligated to provide …
Ransomware is big business According to a recent report carried out for the Information Commissioner’s Office the percentage of cyberattacks that comprised of …
We regularly write about Multi Factor Authentication (MFA) because it is a vital tool in the cyber security armoury. In March we blogged about …
As we’ve discovered over the past 18 months, we can’t be prepared for every eventuality. Pre-2020 we would remind you …
We often hear about the big cyberattacks that happen to large organisations. Less often do we see local attacks being publicised. This …
The name sounds scary but the National Cyber Security Centre (NCSC) is your friend. They are here to help and protect businesses …
What would we have done without the support of our teams over the past 18 months? We couldn’t have survived …
We’re delighted to announce that we have once again been granted Cyber Essentials Plus accreditation. As is typical with most activity …
We’re always told that we need active AntiVirus (AV) software, but is it enough to deal with today’s cyber threats? Rupert recently released a video detailing …
We understand that every business, particularly during a pandemic, has a raft of issues to deal with on a weekly / …
IT Consultancy is the proactive element of IT Support, and is essential for any business that wants to transition to …
Hackers continue to take cyber-attacks to new levels by successfully targeting a large IT company that specialises in security. Global software company Kaseya may …
We’ve written about Colleague Impersonation before and are now pleased to announce that Rupert’s produced a bitesized video giving plenty of useful information. …
Sound IT security and IT systems are vital for any business but particularly those that deal with the types of personal data cyber criminals crave; think bank details, …
Last year the National Cyber Security Centre and the City of London Police set up an email reporting tool; it’s been used …
We all love to write testimonials almost as much as we love to receive them. Testimonials are to the B2B world what …
In January we wrote about TBRs (Technology Business Reviews) and how they provide vital benefits to business. Almost half a year on …
Email ‘Phishing’ has been around as long as email has been with us. How many of us are old enough to remember emails …
We live in an era where there is pressure to share. We’re encouraged to have our profiles on LinkedIn, to promote …
Q: What do Magician’s and IT Specialists have in common? A: More than you think! Net Primates have joined forces …
Whilst your router may be working ‘perfectly well’, in reality you may be suffering from unnecessarily slow connectivity. If your router is coming …
Not to be outdone by Netflix we’ve released our own box set of mini-videos. Designed for business owners, our aim is to …
We spend so much time explaining the woes of IT Security (without it the best IT kit can be deemed useless). But we …
Ransomware is evolving. Fraudsters have now invented Extortionware. Hackers have realised that if they encrypt files and demand a ransom, there is a risk …
We’ve recently heard about an Influencer who had their password hacked. They were then held to ransom, didn’t pay up, …
Who doesn’t love a sandwich – Hackers for a start! Unfortunately, ‘123456’, children’s names and football clubs are STILL the most …
In our last blog we talked about the security implications of remote working when temporary measures are used, such as …
As we start to emerge from the third national lockdown since this time last year, we’re alarmed to see many businesses still using …
This time last year we wrote about the importance of Multi Factor Authentication (MFA), alongside other IT security measures. We explained how, together …
We don’t want anyone to spend time worrying about IT Security, BUT we do want you to be armed with …
Whether your calendar of preference is electronic or paper-based please make sure that you note down warranty expiration dates of …
We’re delighted to announce the release of our new ‘IT & Cyber Security Tips’ video library. Designed to give you easy access …
How well are you and your team connected? If you, or any particular members of staff, are experiencing internet connectivity …
Congratulations and well done to our Technical Director, Rupert Walmsley, on being awarded Connectwise ‘Manage Certified Professional’ status. In order to receive …
Technology Business Reviews are meetings held to determine what technology is needed within a business, aiding it to function effectively …
Last year, around this time, we made predictions for 2020. As we gazed into our IT-focused crystal ball little could …
Losing customer data is highly embarrassing for organisations and could lead to irreparable reputational damage and a crippling fine from the Information Commissioner’s Office …
2020 has been challenging for most, but particularly harsh for some families who are facing unexpected poverty. Christmas will be very different for many. Children …
Whilst Net Primates are a business IT provider we want you to adopt great IT Security practices whether at work or at play. Frankly, …
Net Primates services are closing for Christmas on Thursday 24th December at 5pm, reopening on Monday 4th January at 9am. …
Whilst this year has certainly not been ‘normal’, letting your customers know about potential Christmas closures is as important as …
We appreciate that having an ‘IT Performance & Cyber Security Review’ may not sound like the most exciting element of your working life… …
Before 23rd March it’s fair to say that many hadn’t heard of, let alone used, Microsoft Teams. Upon the Government’s announcement …
Beware of Social Engineering! In the context of business cyber security, social engineering is the manipulation of people (mainly employees) …
As a Director of a Limited Company are you aware that your email signature needs to contain your company name and registered address? And, did …
What is Zero Day Malware and what do you need to do about it? Malware is any malicious software, designed specifically …
Following your feedback, we’ve streamlined the Net Primates support system, making it easier for support tickets to be raised, approved and …
Some of you will be familiar with VPN, others not so. If you fall in to the latter category, read …
Statistics surrounding Cyberattacks are eye-watering. You’ve only got to look at your ‘junk mail’ to see how many emails are sent with …
Over the last few weeks, we’ve mentioned Shadow IT in its various guises, including cloud-based, software downloads and personal devices. As a recap, Shadow IT …
Is your organisation changing to cater for new market conditions? If ‘yes’ we’d recommend that you update your IT Strategy as soon …
Can’t find the font you need? Download it – for FREE! Need to edit a video to send to customers – …
The beauty of Pick & Mix is that you can choose a variety of different items, in the quantities that …
Many of us will be familiar with the TV ad that tells parents not to leave kids to their own …
Is your organisation making a permanent transition to more remote working? If so, do you need to consider alternative network arrangements? Whilst your network …
Whilst your organisation may have several team members furloughed, the same cannot be said for IT kit. Whether PCs, Laptops and Servers …
We recently touched on the potential security threat of Customer Relationship Management (CRM) when used as ‘Shadow IT’. As one of the main culprits …
Harrison Clarke Chartered Surveyors receive IT support from Net Primates. We recently caught up with owner, Tim Clarke… What do …
Shadow IT sounds malicious. But for once we’re not talking about criminal activity, but instead, the actions of often well-meaning employees. Cloud services are those internet-based …
We’re delighted to announce that the Net Primates Cyber Essentials Plus accreditation has been renewed for the second year running. Regrettably, our accreditation …
Hampshire-based accountancy practice, David Tilsley Limited, receive IT support from Net Primates. We recently caught up with owner, David Tilsley, to find out more… …
Usually, at this time of year, we would be talking about holiday season and how to prepare for it. This is …
Over the last couple of months Cyber Attacks have increased dramatically. Many of the ‘Big Boys’ have been hit. Just …
If your premises are empty it may be the ideal opportunity to get all those IT issues sorted out. Email migrations …
We regularly provide IT information on the issues that we feel are vital for the success of businesses. As IT security, and the …
Are you ready for the New Normal? We keep hearing about this ‘new normal’. Whilst the phrase may be jarring, we can’t …
Microsoft have just embarked on a renaming exercise. There have been NO changes to their products, but the product names have changed. It will be interesting to …
In January we reinforced the necessity to have an IT Strategy in place and recent events have demonstrated just how vital this is. No one could …
If you’ve recently had to swiftly decamp from work to home, have your backup systems accompanied you? Now is the time to check – don’t leave …
The Covid-19 pandemic crisis that we find ourselves in has brought the unscrupulous nature of Cybercrimals to the fore once again. Whilst the …
Businesses all over the world are adapting to the COVID-19 pandemic, and one of the many changes the UK Government …
Follow the FBI’s updated security statistics for 2019 Alarming figures have been released by the FBI, indicating the sharp rise …
We’re sorry to announce that we’ve taken the decision to cancel our next Cyber Security Awareness Seminar, due to take …
Net Primates have been working hard over the last couple of weeks to assist customers prepare for the impact the …
Q1 of 2020 has shown the highest numbers of Net Primates clients choosing to protect their Office 365 email accounts …
We wouldn’t recommend that anyone buys cheap IT kit, but spending less is not always a bad thing. It is …
Need IT kit that is up to the job? Ask Net Primates. As HP Gold Partners we’ve been endorsed as …
Steve is never happier than when he’s surrounded by boxes of shiny, new network equipment. Installing said network and documenting …
Use the features of Office 365 Enhanced for your benefit and maximise the impact on your business… Microsoft Office 365 is a …
Net Primates were pleased to deliver our first CyberSecurity Seminar of 2020 today at Agora 3‘s lovely facilities in Totton, …
Multi Factor Authentication (MFA) adds an additional layer of security to your Office 365 accounts. Used alongside a stringent Password …
We recently heard from a local Financial Director who’d had their Office 365 email compromised. This allowed an unscrupulous cybercriminal …
Cyber Security MUST be a core focus for you during 2020. 88% of organisations saw email-based spoofing of business partners or vendors, and …
Did you avoid downtime and maintain business efficiency, or did you suffer from lack of kit, unexpected expenditure and emergencies? …
Are you flummoxed by Firewalls, flustered by Phishing and mixed up about Malware? Here are some of the most commonly used terms. If …
We all receive constant reminders of how many shopping days there are left until Christmas, but how about IT days? …
The Net Primates office is closing for Christmas on Tuesday 24th December at 5pm, reopening on Thursday 2nd January at …
As we look into our crystal ball we have a pretty clear idea of the trajectory of travel for IT in 2020… …
We’d like to thank all our loyal customers for supporting Net Primates during our strongest year ever! We’ve taken on …
The top 3 IT industry developments that have impacted businesses are: The adoption and utilisation of Microsoft Office 365 An …
How long is it since you took a cold, hard look at your IT Security? When did your organisation last …
Yes, we know IT security is not the sexiest of subjects, but it is a hot topic (or at least …
Small businesses are a prime target for unscrupulous hackers. Here’s why… The national news features stories of BIG security breaches …
Cyber Attacks on individuals and small businesses are increasing with alarming regularity – most of us will know someone who has …
Question: Why is £9,900 a magic number for email fraudsters? Answer: Because they know that anything over £10k will be flagged …
Are your staff in the habit of engaging in horseplay around the premises, mimicking each other’s voices and mannerisms? Whilst this …
Question: What do ‘12345’ and ‘Password’ have in common? Answer: They are the two most common passwords used online. Yes, we …
Morwenna is the Net Primates Office Administrator. If you need to telephone us, you’ll be greeted by Morwenna who can create or update your support …
You could well have heard about the Government’s ‘Cyber Essentials’ accreditation. The Government’s National Cyber Security Centre (NCSC) promotes Cyber Essentials accreditation …
We recently told you about our new Professional Services Automation (PSA) system – ‘Connectwise Manage’ being introduced at Net Primates to help …
Jon Procter has been a highly valued team member since 2015. Mostly involved in undertaking project work, Jon has been …
In September we spoke about how vital it is to prepare for a new member of staff in our ‘Is your team …
Find out about new services to help your business… Microsoft Office 365 is a comprehensive suite of complementary applications as …
There are always many ways that we can achieve our goals. Some may seem more exciting than others but may …
“Steve, Rupert and the team at Net Primates have been a source of fantastic support to our business. They are …
Do you know a business with 5-25 staff that you feel would benefit from the Net Primates treatment? The sorts of things to to listen …
Net Primates are pleased to announce the launch of our new company logo and colour scheme, which represents the services …
Never let it be said that the grass grows under Steve’s and Rupert’s feet! Net Primates Managing Director, Steve Cole …
What’s the significance of January 14th 2020? We’re afraid that it’s nothing to get overly excited about, but it is important …
“The Net Primates team have supported my photography studio business – The Photo Rooms, in Southampton since start up in …
Microsoft Office is an extremely strong platform for small businesses and one which we fully endorse and support here at Net …
Whilst you may talk to the business owner who dusts off their ancient, trusty PC without issue, or you’ve heard …
The primary Net Primates focus into 2019 continues to be security. That doesn’t mean that we’re not covering all the …
How are those resolutions going? Still going strong? One resolution that we’d urge you to make (and keep), if you …
We all receive constant reminders of how many shopping days there are left until Christmas, but how about IT days? …
The Net Primates office is closing for Christmas on Friday 21st December at 5pm, reopening on Wednesday 2nd January at …
“When I am away it is reassuring to know that my staff can pick up the phone and call the Net …
For those of you with Microsoft Office 365 you may have already migrated your mailbox, but what if you haven’t? …
Want to understand your Algorithm from your Antivirus and your Cookies from your Cache??? Just ask us what you need …
We recently mentioned how internet speeds can be unnecessarily slow, and how these can be improved. But what if your …
Does the mention of an IT strategy fill you with doom and dread? Please don’t let it – it’s really …
Chris is passionate about IT, always quick to find the best solution to the latest IT dilemma. He joins Net …
“We’ve worked with Rupert and the team for many years and are very grateful for the skills and expertise that …
Billed by Microsoft as ‘Your mobile, intelligent intranet’ here we give an overview of Sharepoint and how you could use …
Slow internet speeds can cause one of two things – sleep or sheer anger! Either is not great for productivity …
As we chase our tails, completing the day job, marketing the company, strategising for the future, etc, etc it’s often …
Customer reviews are the opportunity to: Discuss any anticipated changes to your business in the forthcoming year. Are you looking …
Sarah joins Net Primates as our Customer Service & Admin Coordinator. Having worked within big brands such as Cisco and …
“When Loretto and I first established Belvoir Southampton, Rupert gave us excellent IT advice and support and this has continued …
So, you’re confident that your organisation is not at risk of cyber attach. All your machines have anti-virus software, you’ve …
As subscribers to Microsoft Office 365 some of you will already be using the Planner app, but for those that …
Now that we’re in the midst of the summer holidays most businesses will have staff disappearing for a week or …
Installing ‘plugins’ or ‘extensions’ into our internet browsers can seem like a good idea at the time. We’re told that …
On 3rd April 2018 Net Primates has officially incorporated local IT specialists, ITC. ITC was formed in 1998 to offer …
We are really pleased to have been able to make a cash donation of £1,000 to help the great work …
We are really pleased to have been able to make a donation to help the Ronald McDonald House Southampton. They …
In May, Net Primates were commissioned with providing shoreside connectivity support to Royal Caribbean’s Harmony of the Seas.
After a successful project back in November 2014 welcoming Royal Caribbean’s Quantum of the Seas® to Southampton, Net Primates was given …
Sometimes things do go wrong and if they do we want to keep our customers up to date with what …