Sometimes things do go wrong and if they do we want to keep our customers up to date with what we and our suppliers are doing to fix things. We also want to inform you when we are performing planned maintenance.

Today we have launched our new network status page and a twitter account where we will endeavour to keep customers up to date, during and after any incidents or maintenance. You can also sign up via the status page to receive email notifications.

Head over to status.netprimates.uk to subscribe to receive updates.

Also follow us on Twitter – @np_status