What to do if your password is hacked or stolen
Summary of the steps outlined in Video
- Change your password immediately – even if you’re not sure it was actually compromised. Better safe than sorry.
- Tell your Manager and/or IT Support Company – the quicker people know, the quicker action can be taken and you get the all-clear!
- Check your systems / accounts – does everything look like it did before, is there any unusual traffic/activity/icons?
The video also explains the importance of discussing and creating an action plan so you know what to do BEFORE an incident, and what the likely impact/outcomes are of:
- Clicking on a phishing link
- Downloading + installing unknown software on your computer
- Business Email Compromise where your mailbox password has been provided to a 3rd party
Take away actions on this topic are;
- Add an agenda item to your team meeting to discuss password breaches and the impact they can have on your team.
- Talk about Phishing Emails.
- Define what ‘normal’ looks like.
- Print posters for the staff board.
- Give examples of what could happen + impact it may have.
- Turn incidents into learning opportunities.
Net Primates Top Tip: Create a no-blame culture & praise people for coming forwards.
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Resources related to this video
- YouTube Link containing Video: https://youtu.be/5YKhRjOq4uQ
- Download a PDF copy of the slides used in this Video: What should you do if you suspect your password is compromised – Slides
- SANS Don’t Get Hooked Poster teaching people how to identify a phishing email (it’s free!) = SANS Don’t Get Hooked Poster – Identify a Phishing Email
Net Primates Videos
- Cyber Security Tips for Business Owners & Users – Net Primates Youtube Playlist featuring other videos in this series
- Net Primates YouTube Channel – All our Videos in 1 place!