{"id":1155,"date":"2020-06-26T10:00:00","date_gmt":"2020-06-26T09:00:00","guid":{"rendered":"https:\/\/www.netprimates.com\/?p=1155"},"modified":"2023-08-01T12:13:48","modified_gmt":"2023-08-01T11:13:48","slug":"case-study-david-tilsley-limited","status":"publish","type":"post","link":"https:\/\/www.netprimates.com\/news\/case-study-david-tilsley-limited\/","title":{"rendered":"CASE STUDY: David Tilsley Limited"},"content":{"rendered":"\r\n<p><strong>Hampshire-based accountancy practice,\u00a0<a href=\"http:\/\/www.dtlimited.co.uk\/\" target=\"_blank\" rel=\"noreferrer noopener\">David\u00a0Tilsley\u00a0Limited<\/a>, receive IT support from Net Primates. We recently caught up with owner, David\u00a0Tilsley, to find out more&#8230;\u00a0<\/strong><\/p>\r\n\r\n\r\n\r\n<h4 class=\"wp-block-heading\">How long have you used Net\u00a0Primates for IT provision?\u00a0<\/h4>\r\n\r\n\r\n\r\n<p>Originally\u00a0we used Rupert Walmsley and the\u00a0ITC\u00a0team from\u00a0around 2010. When ITC merged with Net Primates we naturally followed, so have been receiving IT support from them for around\u00a010 years.\u00a0<\/p>\r\n\r\n\r\n\r\n<h4 class=\"wp-block-heading\">What do Net\u00a0Primates\u00a0do for you?\u00a0<\/h4>\r\n\r\n\r\n\r\n<p>Net Primates carry out\u00a0a number of\u00a0IT related\u00a0services\u00a0for us.\u00a0\u00a0<\/p>\r\n\r\n\r\n\r\n<p>Fundamentally they provide us with regular IT support, alongside\u00a0dealing\u00a0with\u00a0ad\u00a0hoc queries\u00a0as we have them.\u00a0They also manage our email and ensure local-level security is 100% \u2013 vital for a business\u00a0such as ours that holds sensitive client data.\u00a0\u00a0<\/p>\r\n\r\n\r\n\r\n<p>The biggest project that Net Primates have undertaken for us is the migration to\u00a0a cloud-based server. This was a scary, yet essential, undertaking. Rupert managed the entire process, not only ensuring a successful migration but also\u00a0undertaking\u00a0the work out of hours so we experienced no downtime.\u00a0Net Primates also take care of our backups, giving me the peace of mind that my clients\u2019 data is safe.\u00a0<\/p>\r\n\r\n\r\n\r\n<p>Recently Net Primates replaced\u00a0all our computers and screens, including introducing docking stations. The timing couldn\u2019t have been better \u2013 the new IT kit arrived in February (just before Lockdown), making the transition from office to homeworking\u00a0smooth and secure. We may consider a transition to more\u00a0permanent\u00a0homeworking now that we have all the necessary systems in place.\u00a0<\/p>\r\n\r\n\r\n\r\n<h4 class=\"wp-block-heading\">Why do you use Net Primates?\u00a0<\/h4>\r\n\r\n\r\n\r\n<p>I&#8217;m very happy with the service we receive from Rupert, Steve and the team. They are always polite and courteous, and Rupert provides me with valuable and trustworthy advice \u2013 it\u2019s nice to know that Rupert is there to give trusted advice if there are any IT concerns.\u00a0<\/p>\r\n\r\n\r\n\r\n<h4 class=\"wp-block-heading\">What are the biggest IT challenges that you face moving forward?\u00a0<\/h4>\r\n\r\n\r\n\r\n<p>We need to ensure\u00a0IT security\u00a0is upheld\u00a0wherever our team members are working, whether in the office or at home. All\u00a0protocols\u00a0need to be\u00a0appropriate, making\u00a0sure that client information is sent out\u00a0securely. We always use best practice and rely on Net Primates to advise us.\u00a0\u00a0<\/p>\r\n\r\n\r\n\r\n<h4 class=\"wp-block-heading\">Did you find the Cyber Security\u00a0Awareness\u00a0Seminar Useful?\u00a0<\/h4>\r\n\r\n\r\n\r\n<p>We have taken up a security package recommended by Rupert.\u00a0It\u2019s important to\u00a0protect against\u00a0threats and\u00a0we&#8217;re\u00a0confident that this\u00a0is being\u00a0done.\u00a0<\/p>\r\n\r\n\r\n\r\n<h4 class=\"wp-block-heading\">Any other comments that you\u2019d like to add?\u00a0<\/h4>\r\n\r\n\r\n\r\n<p>Rupert has been\u00a0really helpful,\u00a0ensuring\u00a0our\u00a0scanner works properly.\u00a0This step has allowed our office to become\u00a0paperless\u00a0\u2013 a\u00a0massive boost\u00a0on\u00a0a number of\u00a0levels.\u00a0We&#8217;re now much\u00a0more environmentally\u00a0friendly,\u00a0our\u00a0office space\u00a0has\u00a0increased\u00a0and the business is\u00a0even\u00a0more efficient.<\/p>\r\n\r\n\r\n\r\n<p>Find out how Net Primates can help your business. CALL <a href=\"tel:+4402381800800\">02381 800 800<\/a> or visit\u00a0<a href=\"https:\/\/www.netprimates.com\/contact\" target=\"_blank\" rel=\"noreferrer noopener\">www.netprimates.com\/contact<\/a><\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image is-resized\"><a href=\"tel:+4402381800800\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.netprimates.com\/wp-content\/uploads\/2020\/01\/image-5.png\" alt=\"This image has an empty alt attribute; its file name is image-5.png\" width=\"311\" height=\"87\" \/><\/a><\/figure>\r\n","protected":false},"excerpt":{"rendered":"<p>Hampshire-based accountancy practice,\u00a0David\u00a0Tilsley\u00a0Limited, receive IT support from Net Primates. We recently caught up with owner, David\u00a0Tilsley, to find out more&#8230;\u00a0 How long have you used Net\u00a0Primates for IT provision?\u00a0 Originally\u00a0we used Rupert Walmsley and the\u00a0ITC\u00a0team from\u00a0around 2010. When ITC merged with Net Primates we naturally followed, so have been receiving IT support from them for around\u00a010 years.\u00a0 What do Net\u00a0Primates\u00a0do for you?\u00a0 Net Primates carry out\u00a0a number of\u00a0IT related\u00a0services\u00a0for us.\u00a0\u00a0 Fundamentally they provide us with regular IT support, alongside\u00a0dealing\u00a0with\u00a0ad\u00a0hoc queries\u00a0as we have them.\u00a0They also manage our email and ensure local-level security is 100% \u2013 vital for a business\u00a0such as ours that holds sensitive client data.\u00a0\u00a0 The biggest project that Net Primates have undertaken for us is the migration to\u00a0a cloud-based server. This was a scary, yet essential, undertaking. Rupert managed the entire process, not only ensuring a successful migration but also\u00a0undertaking\u00a0the work out of hours so we experienced no downtime.\u00a0Net Primates also take care of our backups, giving me the peace of mind that my clients\u2019 data is safe.\u00a0 Recently Net Primates replaced\u00a0all our computers and screens, including introducing docking stations. The timing couldn\u2019t have been better \u2013 the new IT kit arrived in February (just before Lockdown), making the transition from office to homeworking\u00a0smooth and secure. We may consider a transition to more\u00a0permanent\u00a0homeworking now that we have all the necessary systems in place.\u00a0 Why do you use Net Primates?\u00a0 I&#8217;m very happy with the service we receive from Rupert,&hellip;<\/p>\n","protected":false},"author":2,"featured_media":2815,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[14],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CASE STUDY: David Tilsley Limited - Net Primates<\/title>\n<meta name=\"description\" content=\"Hampshire-based accountancy practice, David Tilsley Limited, receive IT support from Net Primates. 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