Companies providing communications services are required by law to comply with the Communications Act 2003. It is also a legal requirement under the General Conditions of Entitlement for providers of fixed-line telephone services to have an Ofcom approved Consumer Code of Conduct and a Code of Practice for their sales and marketing activities.

Please note that calls to the Net Primates Office may be monitored or recorded.

These requirements also apply to any service providers, resellers or agents we may work with.

Our Codes of Practice are published here, and our Terms of Supply can be found below:

Two IT support workers talking in a server room.

Talk to a specialist now

If you need our help with a problem or want to prepare, advance and protect your business – our team of specialists is ready to help.

Give us a call, send an email or visit us.

An IT server with an engineer replacing part of it.